HostPapa Review


Overall Score


Overall Score






Control Panel


Customer Support

As part of the fastest growing web hosts in North America, HostPapa is one of the few web hosting companies out there powered by 100% certified renewable green energy sources, such as wind and solar powered energy. By purchasing green energy tags or certificates, HostPapa web hosting gets green energy into the power grid, effectively reducing the company's carbon footprint.

HostPapa web hosting offers great value in its robust plans, with unlimited SSD storage and unmetered bandwidth for shared web hosting plans. With a solution for every particular need, enjoy HostPapa hosting plans. From the Starter, for those seeking a small personal site to Business Pro that gives you enhanced website security, and the best performance for your online business.

HostPapa is reliable, easy-to-use, customer service-oriented -- and low-priced! With 24/7/365 support, a 30‑day money‑back guarantee, and free setup and transfers, HostPapa is the best choice for small business web hosting.Offering the top control panel and site building tools available in the US market, HostPapa gives you all you need to get online. Already have your domain name? Transfer it over to HostPapa for free and set up your website on our powerful servers with 99.9% uptime, guaranteed!

With HostPapa, you know that you will get the security, performance, and reliability you expect from your web hosting provider.

Value - 10/10

At HostPapa you genuinely feel like you're getting the best value for your money. Enjoy boundless capacity and data transfer capacity, all Softaculous-empowered and equipped with HostPapa’s Website Builder. If that wasn’t enough, you’ll also receive online stats and reporting tools, full email versatility, developers' tools and multimedia software support. Plus, you will be getting all the enhanced security features that guarantee to keep your website safe at all times!

Additionally, HostPapa offers its customers to choose a server location of their preference. If your server is located close to your target audience, it results in your website being much faster. This means your website visitors will enjoy their experience and want to come back for more. It also helps with your SEO ranking, because Google tracks site speed and user experience.

On top of everything, HostPapa has for you a free domain registration for the first year, with the setup included!

Reliability - 9.5/10

As for reliability you don’t need to worry, with HostPapa you'll get a 99.9% uptime and network uptime guarantee. HostPapa constantly performs secure and reliable backups of all your data to protect it against anything that could possibly happen, and provides server monitoring every day, 365 days of the year.

Every HostPapa server is housed in a state-of-the-art data center in North America, with backup data facilities in many other data centers.

You can rest easy knowing that your site will always be available: HostPapa has server protection with backup power generation, a dedicated diesel generator for power redundancy, redundant climate control systems, dual pre-action fire suppression systems, Cisco-powered network, and multiple bandwidth providers.

Control Panel - 8/10

HostPapa offers every customer a world's leading-edge control panel: the cPanel. A fully-featured website development tool, cPanel is very popular among web developers, supported on an icon-based interface to simplify website management. Large, intuitively-organized icon-based buttons empower you to perform any number of administrative tasks. The main menu includes a real-time display of every stat and figure relevant to your web hosting account, and your website's activity and performance. With its many tools and utilities that are so easy to use, this user-acclaimed control panel will help the most inexperienced user to maximize and optimize every site's performance. The control panel and proprietary dashboard are also supported by tutorial videos and an extensive knowledge base.

Customer Support - 9/10

At HostPapa, you'll get all the help you need setting up and getting started, as well as world class customer service, any time you ask for it.

Enjoy full use of the services of HostPapa support team 24/7 via phone, live chat, and support ticket. All customers can choose between phone, live chat, and email, or from their extensive knowledge base of helpful articles and videos, to help you get started.

Need extra help? If you have the Business or Business Pro hosting plan, book a one-on-one 30-minute training session with one of the PapaSquad experts available by Skype, Google Hangouts or phone. Starter plan customers may purchase this session for only $39.95! For your convenience, HostPapa’s support is available via telephone, online chat and email in English, French, Spanish or German.